Technology isn’t the problem. Confidence is!
People don’t need more tech. They need the right support.
62% of older adults report frustration using digital services¹
Only 59% feel confident learning new technology¹
50%+ would use more technology with the right support¹
Technology is proven to reduce loneliness and improve connection²
Most already own devices — but don’t use them fully³
References: ¹ Warburton et al. (2025) ² Mangra (2023) ³ Foster et al. (2017)
Industry Research & Development Articles
Adaptation in the Age of Technology in Seniors
Full article link below
Seniors and the Use of New Technologies: Lonliness and Support Networks
Full article link below
Factors Associated With Digital Confidence and Use of Technology Among Older Queenslanders
Full article link below
Foster, K., et al. (2017). Adaptations in the age of technology in seniors.
Mangra, M., et al. (2023). Seniors and the use of new technologies: Loneliness and support networks.
Warburton, J., Ng, S. H., & Shardlow, S. M. (2025). Factors associated with digital confidence and use of technology among older Queenslanders.